Key Responsibilities

1. Test Planning and Design

• Analyze functional and non-functional requirements (User Stories) provided by the Product Manager and Business Process Analyst to define the scope of testing.
• Design and write clear, concise, and comprehensive test plans, test cases, and test scripts for new features and regression testing.
• Identify and prepare necessary test data to accurately simulate real-world enterprise scenarios (e.g., high volume transactions, edge-case data entries).

Key Responsibilities

Direct Sales Execution and Customer Acquisition
Execute the defined high-touch sales process to acquire new enterprise clients within the target sectors (Manufacturing, Distribution, and Enterprise).
Manage the full sales cycle from initial contact and discovery through negotiation and contract signing.
Conduct compelling product demonstrations and presentations, clearly articulating the business value and Return on Investment (ROI) of our software solutions to prospective clients.
Consistently meet or exceed individual monthly and quarterly revenue targets (quotas).

Key Responsibilities

1. Level 1 Technical Support and Troubleshooting

• Provide initial troubleshooting and resolution for user issues related to daily system
  operations across various enterprise software.
• Resolve common queries related to user access, data entry, report generation, and
  process workflows.
• Escalate complex or unresolved technical issues to Level 2 support or the respective
  Product/Development team, ensuring complete documentation of the problem, replication steps, and environmental details.

Job Requirement

• Bachelor’s degree in Marketing, Business Administration, Communications, or related field.
• Minimum 3–5 years of experience in digital marketing.
• At least 1–2 years of supervisory or team leadership experience preferred.
• Hands-on experience with Meta Ads, Google Ads, SEO, and analytics tools.
• Experience in e-commerce or FMCG industry is an advantage.
• Excellent analytical and problem-solving ability.
• Good communication and coordination skills.
• Strong knowledge of paid ads, SEO, content marketing, and social media strategy.
• Creative thinking with attention to detail.
• Ability to work under pressure and meet deadlines.
• Good reporting and presentation skills.