Brand Executive

Key Responsibilities

Campaign Execution: Launch marketing and advertising plans across digital and offline channels.
Market Research: Study competitor actions and consumer habits to find new opportunities.
Brand Consistency: Ensure all content matches the company voice, rules, and visual style.
Performance Tracking: Measure how well campaigns perform using sales and customer data.

Product Support Specialist

Key Responsibilities

- Provide initial troubleshooting and resolution for user issues related to daily system operations across the POS platform.
- Resolve common queries related to user access, data entry, report generation, and basic retail workflows.
- Identify and escalate complex technical bugs or unresolved issues to the Development team (Level 2), providing clear replication steps and documentation.

- Own the POS Product Launch: Refine, optimize, and execute the comprehensive GTM strategy for the retail POS system, managing the transition through critical launch phases (including pilot testing, soft launch, and full commercial rollout).
- Positioning & Value Proposition: Define clear market positioning, pricing strategies, and tailored packaging for different retail segments.
- Competitive Intelligence: Continuously analyze the local retail tech and POS landscape to identify unique value propositions and clear differentiation points.