Job Requirements

– Diploma or Bachelor’s degree (IT or related field)

– 1–3 years of experience in SAP end-user or support role

– Good knowledge of one or more SAP modules (SD/MM/FI/PP/WM)

– SAP certification (optional but a plus)

– Ability to work independently and proactively in team

Job Descriptions

– Overseeing the implementation and configuration of SAP systems, ensuring alignment with business requirements and best practices

– Coordinate and manage requests for changes to the SAP processes

– Work with functional leads to gather and document current processes.

– Assist in identifying gaps between existing processes and SAP Best Practices.

– Support the creation of “to-be” process documentation by department.

– Help departments review, clean, and validate master data.

– Support data migration activities using templates from consultants.

– Participate in functional testing (Sales, Procurement, Inventory, Finance, etc.).

– Record defects, feedback, and ensure fixes are verified.

– Assist in preparing training guides or SOPs.

– Provide hands-on support to users during training sessions.

– Serve as a local process expert during and after go-live.

– Act as a liaison between business teams and SAP team.

– Report project progress, issues, risks, and updates to the Senior Management

– Analyses SAP incidents raised by users and provides solutions