About Us
Our Company is a product-focused software and SaaS provider in Myanmar, leveraging its status as a strategic technology arm of a powerful local business group.
We are building an enterprise-grade software, specifically designed for the complexities and uniqueregulatory environment of the Myanmar market, aimed at Retail and Digital Commerce.
The Opportunity
We are seeking a strategic and results-driven Customer Acquisition Manager to lead our sales
organization and drive the large-scale adoption of our retail software suite.
This is a high-impact leadership role responsible for defining sales strategies, managing a multitiered field team, and ensuring the achievement of ambitious growth targets across the Myanmar market. The ideal candidate is a veteran of the software industry with a deep understanding of B2B sales cycles and the ability to manage both permanent leads and project- based field forces.
Key Responsibilities
1. Strategic Sales Leadership and Growth
- Develop and oversee the execution of the high-touch software sales strategy to dominate the retail sector.
- Define monthly and quarterly revenue targets (quotas) and take full accountability for the department’s performance.
- Strategize on complex or high-value accounts, providing senior-level support to the
Customer Acquisition Leads to close key deals. - Continuously refine the sales process based on field data to improve the Return on
Investment (ROI) of our digitizing efforts for shops.
2. Team Management and Performance Optimization
- Lead and mentor a team of Customer Acquisition Leads, ensuring they effectively
manage their respective pods of field specialists. - Oversee the recruitment, training, and performance standards for the project- based field force to ensure high-quality software demonstrations.
- Foster a high-performance culture focused on discipline, technical proficiency, and local
market expertise.
3. Pipeline Oversight and Executive Reporting
- Maintain a macro-level view of the sales pipeline using CRM tools, ensuring accurate
forecasting and activity tracking. - Provide high-level sales reports and strategic updates to senior executive
leadership. - Collaborate closely with the Marketing team to align lead generation campaigns with field sales capacity.
4. Product Strategy and Cross-Functional Collaboration
- Act as the primary voice of the customer, collaborating with Product Managers to ensure the software roadmap meets the evolving needs of Myanmar shops.
- Translate field insights and competitive intelligence into actionable product
improvements and new feature requirements. - Ensure a seamless transition between the acquisition phase and technical
implementation for a superior customer experience.
Required Qualifications
- 7+ years of experience in B2B sales or business development, with at least 3 years in a
senior management role within the software or SaaS industry. - Proven track record of managing large, multi-tiered sales teams and achieving multimillion dollar targets.
- Deep expertise in navigating complex enterprise organizations and closing high- stakes
deals. - Expert-level proficiency in CRM management and data-driven sales reporting.
Exceptional leadership, negotiation, and strategic planning skills.
Preferred Qualifications
- Experience leading the launch of Retail POS or Digital Commerce software
within the Myanmar market. - A high-level network of C-level or operational stakeholders within the local business
community. - Advanced understanding of the Retail and Digital Commerce landscape in Yangon
